Privacy Policy

1. Introduction

At Loud, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We collect several types of information from and about users of our Service, including:

• Personal Data: Email address, username, and profile information you provide when creating an account.
• Usage Data: Information about how you access and use our Service, including your browser type, IP address, and device information.
• Content Data: Information you post, upload, or otherwise share on our Service, such as music preferences, likes, and submissions.
• Third-Party Account Data: If you choose to connect your Spotify account, we collect certain information from your Spotify profile in accordance with the authorization procedures determined by Spotify.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Service
• Process your account registration and maintain your account
• Fulfill your requests and provide customer support
• Send you technical notices, updates, security alerts, and administrative messages
• Personalize your experience and deliver content relevant to your interests
• Monitor and analyze trends, usage, and activities in connection with our Service
• Detect, prevent, and address technical issues and fraudulent or illegal activities

4. Data Storage and Security

We use Supabase to store and process your data. All data is stored securely with appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction.

We implement Row Level Security (RLS) policies to ensure that data access is properly controlled based on user roles and permissions.

5. Data Sharing and Disclosure

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors, service providers, and other business partners who perform services on our behalf.
• For Legal Purposes: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

6. Your Data Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate personal data
• The right to request deletion of your personal data
• The right to restrict or object to our processing of your personal data
• The right to data portability

To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Services

Our Service may contain links to other websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children’s Privacy

Our Service is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at hey@louddb.com.